Learn How to Contact your Rider

Uber is meant to work without a phone call or text, but there are times when you will need to contact your rider. This video explains best practices on how to do so!

To contact your rider, follow these steps:

1. Select the clipboard icon on the top right

2. Select CONTACT

3. Select MESSAGE to send a text or select CALL to call your rider

For the rider's and your privacy, we have introduced disguised phone numbers so your actual number is not shared with your rider.